Privacy policy

UNITED DREAM Inc. (hereinafter referred to as “the Company”, “we” or “us”) has created a privacy policy and personal information protection policy as follows, has established a mechanism for personal information protection, and recognizes and works the importance of personal information protection for all employees. We promote it to ensure the protection of personal information.

1. Personal information protection system
Personal information is information related to an individual, which can identify a specific individual by the name, date of birth, and other descriptions included in the information (it can be easily compared with other information (Including those that will be able to identify a specific individual).

2. Secure management of personal information
We maintain a security system via thorough employee education, etc. in order to keep personal information accurate and up-to-date and to prevent unauthorized access to personal information, loss, damage, falsification, leakage etc. We will take necessary measures, implement safety measures, and strictly manage personal information.

3. Dignity and review of laws and regulations
In addition to complying with Japanese laws and regulations applied to personal information held by the Company and other norms, we will review the content of this policy as appropriate and strive to improve it.

4. Continued improvement of compliance programs
We will continuously review and improve the “Personal Information Protection Compliance Program” in response to changes in our business content and changes in laws, social environments, and IT environments surrounding our business.

5. Name of the company handling personal information
6.Purpose of use of personal information

① Execution and offering of the Service
② Shipping of products
③ To answer user support and inquiries
④ Surveys, expansion analysis, improvement, new development of service
⑤ To conduct surveys
⑥ In addition, for the purpose of use with the consent of customers

7. Provision of personal information to third parties
We do not provide personal information to third parties except in the following cases.

① When you give your consent
② When it is necessary to protect human life, body or property, and it is difficult to obtain the consent of the person
③ When dictated necessary by law
④ In cases where it is necessary for a governmental organization, local public entity or a person who has been commissioned to cooperate in carrying out the affairs prescribed by the law, and there is a possibility that it may affect the execution of the work concerned by obtaining the consent of the person.

8. Provision of personal information to a subcontractor
The Company may subcontract all or part of the handling of personal information to a contracted business party to the extent necessary to achieve the purpose of use. In this case, the Company concludes an appropriate contract with the subcontracted business, and manages and supervises the management of the subcontractor in such a way.

9. Contact for disclosure of personal information
For inquiries regarding the handling of our personal information, please contact:

Contact information: UNITED DREAM Inc. App customer center division
Mail address:
Telephone number: 03-5778-4575
Hours: 11am〜8pm(weekdays)

10. Revisions
From time to time, the Company may review and revise the “Handling of Personal Information” without prior notice. If it is revised, we will notify you on the site.

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